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Effective Date: 28 Apr 2026
Last Updated: 28 Apr 2026

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At Last Step Window Coverings (“we,” “our,” or “us”), protecting your personal information is important to us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, or book a consultation through our website.

By using this website, you agree to the practices described below.

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1. Contact Information 

Last Step Window Coverings
laststep.ca
info@laststep.ca
780 499 8080
Serving St. Albert, Edmonton, Surrounding areas & Canada wide. 

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2. Information We Collect

We may collect personal information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Address or project location

• Information submitted through contact forms

• Appointment details submitted through Wix Bookings

• Project preferences, measurements, notes or photos you choose to share

When you book a consultation through our website, information may be collected through Wix Bookings in order to schedule and manage your appointment.

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3. How We Use Your Information

We use information collected to:

• Respond to inquiries

• Schedule consultations

• Provide quotes and services

• Communicate regarding appointments or projects

• Improve our website and customer experience

• Send occasional service-related or marketing communications where permitted by law

We do not sell your personal information.

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4. Cookies, Analytics & Website Tools

Our website is built on Wix, which may use cookies and similar technologies for functionality, security, analytics, and user experience.

We may use tools such as:

• Wix Analytics

• Google Analytics 

• Meta/Facebook Pixel 

These tools may collect limited technical information such as IP address, browser type, pages visited, and site interactions.

You may manage cookie preferences through your browser settings or cookie banner where available.

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5. Sharing Information

We do not sell or rent your personal information.

Information may be shared only where necessary with trusted providers supporting our business operations, including:

• Wix and Wix Bookings

• Email and scheduling platforms

• Payment providers 

• Service partners involved in fulfilling your project 

Information may also be disclosed where required by law.

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6. Data Security

We take reasonable steps to safeguard personal information.

Our website uses security features provided through Wix, including SSL encryption.

While we use reasonable protections, no online transmission can be guaranteed completely secure.

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7. Access or Deletion Requests

You may request access to, correction of, or deletion of personal information we hold, subject to legal or contractual obligations.

To make a request, contact:

info@laststep.ca

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8. Third-Party Links

Our website may include links to third-party websites or social platforms. We are not responsible for their privacy practices.

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9. In-Home Consultations

Information shared during consultations or booking requests is used only for providing and managing our services.

Clients are responsible for providing accurate project information and safe access for scheduled in-home visits.

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10. Canadian Privacy Compliance

We strive to handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy laws.

Information may be processed or stored through service providers located outside Canada, subject to applicable safeguards.

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11. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted here with a revised effective date.

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12. Contact Us

Questions about this Privacy Policy may be directed to:

Last Step Window Coverings
info@laststep.ca
780 499 8080