Effective Date: 28 Apr 2026
Last Updated: 28 Apr 2026

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Welcome to Last Step Window Coverings (“we,” “our,” or “us”).

By accessing this website or using our services, you agree to these Terms & Conditions. If you do not agree, please do not use this website or our services.

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1. Business Information

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Last Step Window Coverings
laststep.ca
info@laststep.ca
780 499 8080
Serving St. Albert, Edmonton, surrounding areas and Canada wide. 

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2. Website Use

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This website is intended for general informational purposes regarding our products and services.

Product descriptions, photos, estimated pricing, and service information may change without notice and do not constitute a binding offer.

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

All custom quotes are subject to confirmation.

 

​3. Consultations and Quote

Consultations, recommendations, and quotations are based on information available at the time provided.

Quotes may be subject to change due to:

• Final measurements

• Product selections

• Site conditions

• Supplier pricing changes

• Changes to project scope

• Material availability

Unless otherwise stated, quotations are valid for [Insert Number] days.

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4. Custom Orders

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All window coverings are custom-made to order.

Because products are customized, approved orders may be final sale and non-refundable except where required by law.

Clients are responsible for reviewing and approving:

• Product selections

• Fabrics or finishes

• Control options

• Measurements (where customer supplied)

• Final order details before production

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5. Deposits and Payments
 

A deposit of 50% may be required before an order is placed.

Remaining balances are due before installation unless otherwise agreed.

Orders may not proceed until required deposits are received.

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6. Lead Times

Estimated production and delivery timelines are approximate only.

Lead times may vary due to supplier schedules, shipping delays, or circumstances beyond our control.

We are not liable for delays caused by manufacturers, freight providers, weather, or supply chain disruptions.

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7. Measurements

Professional measurements provided by us are intended to support proper fit.

If customers provide their own measurements, we are not responsible for sizing errors resulting from customer-supplied dimensions.

Custom products produced from approved measurements may not be returnable.

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8. Installation

Where installation services are provided, clients agree to provide:

• Safe access to installation areas

• Reasonable working conditions

• Accurate disclosure of wall conditions or site constraints where known

Minor adjustments may be required due to site conditions.

We reserve the right to reschedule installation where conditions present safety concerns.

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9. Product Variations

Due to natural materials and manufacturing processes, reasonable variations may occur, including:

• Fabric or dye lot variation

• Wood grain differences

• Finish variation

• Light-filtering differences

• Minor tolerances common in custom manufacturing

These are not considered defects.

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10. Warranty

Products may be covered by manufacturer warranties where applicable.

Warranty coverage is subject to the manufacturer’s terms and exclusions.

Normal wear, misuse, accidental damage, unauthorized modifications, or improper use may not be covered.

Warranty details may be provided upon request.

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11. Cancellations and Changes

Custom orders may not be cancelled or changed once submitted to production.

Consultation appointments may be rescheduled with reasonable notice.

Please provide [Insert Notice Period] notice for appointment changes.

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12. Limitation of Liability

To the fullest extent permitted by law, Last Step Window Coverings is not liable for indirect, incidental, or consequential damages arising from use of this website, products, or services.

Our total liability shall not exceed the amount paid for the specific product or service giving rise to a claim.

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13. Child Safety

Where applicable, window covering products should be operated and maintained according to provided safety instructions.

Clients are responsible for following all child safety guidance provided with products.

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14. Intellectual Property

All website content, including text, branding, photography, graphics, and design, is the property of Last Step Window Coverings unless otherwise noted and may not be copied or reproduced without permission.

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15. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for third-party content, policies, or practices.

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16. Governing Law

These Terms & Conditions are governed by the laws of Alberta and applicable laws of Canada.

Any disputes shall be subject to the courts of Alberta.

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17. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of those changes.

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18. Contact Us

Questions regarding these Terms & Conditions may be directed to:

Last Step Window Coverings
info@laststep.ca
780 499 8080